WebEOC Virtual JIC Process

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WebEOC Virtual JIC Process by Mind Map: WebEOC Virtual JIC Process

1. Statistics - Incident Independent Board

1.1. Twitter Impressions

1.2. Facebook Reach

1.3. Facebook Engagement

1.4. Sentiment Analysis

1.5. Anomaly Detection

1.6. Baseline Data

1.6.1. # followers

1.6.2. # likes

1.6.3. #retweets

1.6.4. # shares

1.6.5. #video plays

1.7. Potential API Data

1.7.1. Influencers

1.7.2. Bottlenose sonar

1.7.3. social mention sentiment analysis

1.7.4. social media heat maps

2. Mission/Task request submitted

2.1. Mission Types

2.1.1. Rumor Identification

2.1.2. Research/News Media

2.1.3. Alerts

2.1.4. Trending/Sentiment

2.1.5. GIS/Mapping

2.1.6. Questions/Clarification

2.1.7. Amplification

2.2. Requestor

2.2.1. Team Lead 1

2.2.1.1. Mission Lead 1

2.2.1.2. Mission Lead 2

2.2.2. Team Lead 2

2.2.2.1. Mission Lead 1

2.2.2.2. Mission Lead 2

2.3. Mission is Assigned

2.3.1. Mission Lead Enters Info into VOST Table

2.3.1.1. VOST Data Fields

2.3.1.1.1. Date

2.3.1.1.2. Time

2.3.1.1.3. Member Name

2.3.1.1.4. URL of Message

2.3.1.1.5. Text of Message

2.3.1.1.6. Photo or Video

2.3.1.1.7. Action

2.3.1.1.8. Geolocation Lat/Long

2.3.1.1.9. Notes

2.3.1.1.10. Resolution

2.3.1.1.11. Status

2.3.1.1.12. Message Type

2.3.1.1.13. Time Cosed

2.3.1.1.14. Mission Type

2.3.1.2. Permissions

2.3.1.2.1. Can input individual social media messages into system

2.3.1.2.2. Can resolve messages according to mission/task

2.3.1.2.3. Can escalate messages

3. Dashboard Display

3.1. Talking Points

3.2. Mission/Task List

3.3. Key contacts

3.4. Sample Searches

3.5. Alerts/RSS Feeds

3.6. Map Displays

3.7. Status

3.7.1. Open/Closed

3.7.2. Average time until close

3.7.3. Escalated

3.7.3.1. Open/Closed

3.7.3.2. Average time until closed

3.8. Smart Form

3.8.1. Key contact

3.8.2. Talking Point

3.8.3. SM record

3.8.4. Task/Mission

4. VOST Staffing

4.1. Input View: VOST Staffing

4.1.1. Data Collection

4.1.1.1. Name

4.1.1.2. Mission Assigned

4.1.1.3. Contact Information

4.1.2. Timecard

4.1.3. Location

4.2. List View: VOST Staffing

4.2.1. Name

4.2.2. Mission

4.2.3. Time In

4.2.4. Time Out

4.2.5. Location

5. JIC Information Dissemination

5.1. Details View: PIO Writers

5.2. Input View: PIO Writers

5.2.1. Time Frames

5.2.1.1. Info currency: date/time

5.2.1.2. Info expiration: date/time

5.2.2. Features

5.2.2.1. Can be entered from iPad

5.2.2.2. Enable print to PDF

5.2.2.3. Push talking points

5.2.2.4. Filters removing expired data

5.2.3. Permissions

5.2.3.1. Can enter basic data from field

5.2.3.2. Approval layer by lead PIO or DES before publication to active talking point list

5.2.4. PIO Name/ID Credentials

5.2.5. Message Creation

5.2.5.1. Messages

5.2.5.1.1. Facebook

5.2.5.1.2. Press Release/Blog

5.2.5.1.3. Twitter 140 Characters

5.2.5.1.4. IPAWS 90 Characters

5.2.5.1.5. NextDoor.com

5.2.5.1.6. Instagram

5.2.5.1.7. Basic Talking Point

5.2.5.2. Basic Talking Points

5.2.6. Content Creation

5.2.6.1. Links

5.2.6.1.1. Web page

5.2.6.1.2. Blog/Disaster Page

5.2.6.2. Details View of Field Input

5.2.6.2.1. Photos

5.2.6.2.2. Video

5.2.6.2.3. Live Video

5.2.6.3. Graphics

5.2.6.4. Maps

5.3. List Views

5.3.1. List View: PIO Writers

5.3.1.1. Talking Point

5.3.1.2. Message Currency (date/time entry - date/time expiration)

5.3.1.3. Approval Status

5.3.1.4. Update record

5.3.1.5. Details view

5.3.1.6. Print to PDF option with signature line

5.3.2. List View: 211 or Hotline

5.3.2.1. Filtered view of current, approved talking points

5.4. JIC Press Conference

5.4.1. List View: Current approved talking points, large type

6. JIC Inquiries and Rumor Management

6.1. Input View

6.2. List View

6.3. Details View

7. JIC Photography/Videography Manager

7.1. Input View: Field

7.1.1. ArcGIS Online Collector

7.1.2. Data Fields

7.1.2.1. lat/long

7.1.2.2. Street Address

7.1.2.3. photo

7.1.2.4. Video

7.1.2.5. Caption

7.1.2.6. Meta-Data: time/day, location,

7.1.2.7. Input identity

8. JIC Members and Contacts

8.1. Input View

8.1.1. Name

8.1.2. Agency

8.1.3. Cell Phone

8.1.4. Desk Phone

8.1.5. Member Type

8.1.5.1. PIO

8.1.5.2. Media

8.1.5.3. Elected Official

8.1.5.4. Volunteer

8.1.6. Email

8.1.7. Twitter Handle

8.1.8. FB Page

8.1.9. Slack User Name

8.1.10. Assignment

8.2. List View

8.2.1. Name

8.2.2. Email

8.2.3. Cell Phone

8.2.4. Twitter Handle

8.2.5. View/Update

8.3. Details View